CFS Analysis (part 2 of 2)
GOTO part 1 of 2
You must then identify key decisions required for the success of each CSF. The key decisions are then used to identify the information requirements. This ensures that there is a link between what must be done and why it is needed i.e it either supports a key decision or forms a performance indicator.
Once you identify the information requirements, gather the information to enable the taking of the key decisions so as to achieve the CSF. The success of this achievment is then measured against the performance indicator of the CSF. Simple.
For example: In oil mining, minimising oil well uncertainty is a CSF. A key decision could be estimating the profitability of drilling sets. Here, information requirements may be: engineering calculations and geological data. Collect the data, perform the calculations and you will be able to estimate the profitability of drilling sets thus minimising oil well uncertainty.
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